Draft for legal review, effective date to be set at counsel sign-off
Privacy is the foundation of our clinical model, and that extends to this website. This policy describes what we collect, why, and the choices you have.
1. Information We Collect
Information you provide through forms (name, contact details, insurance information, message content) and standard technical data collected automatically (IP address, browser type, pages visited) via server logs and any analytics tools in use.
2. How We Use It
To respond to inquiries, verify insurance benefits at your request, coordinate admissions, and improve the Site. We do not sell personal information. We do not use the contents of treatment inquiries for marketing.
3. Health Information
Information submitted in connection with seeking treatment is handled under our HIPAA practices, see our HIPAA Notice of Privacy Practices. Please avoid submitting detailed clinical information through general website forms; our intake team will gather what’s needed through secure channels.
4. Sharing
We share information only with service providers who help operate the Site and our admissions process under confidentiality obligations, or as required by law. Insurance information is shared with payers solely to verify benefits at your request.
5. Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us. California residents have additional rights under the CCPA/CPRA, including the right to know and the right to delete.
6. Security & Retention
We use reasonable administrative and technical safeguards and retain information only as long as needed for the purposes described or as required by law.
7. Contact
Privacy questions or requests: info@mylimitlessjourneys.com · (866) 209-4246 · Encino, California.
